Terms & Conditions – Delivery and Click & Collect

1. Delivery area:
Delivery is currently set to four different zones: Newcastle, Hunter Region & Tilligery Penninsula, Central Coast and some parts of Sydney. This will be enforced at checkout. If you believe you live within the delivery zone, and you’re unable to check out, please reach out to the team.

Newcastle Delivery Fee $49- delivery available for these postcodes: 2278, 2280, 2282, 2281, 2283, 2284, 2285, 2286, 2287, 2289, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300, 2302, 2303, 2304, 2305, 2306, 2307, 2308

Hunter Region & Tilligery Penninsula $69- delivery available for these postcodes: 2311, 2314, 2315, 2316, 2317, 2318, 2319, 2320, 2321, 2322, 2323, 2324, 2325, 2326, 2327, 2330, 2331, 2334, 2335, 2420, 2421

Central Coast $59- delivery available for these postcodes: 2083, 2250, 2251, 2256, 2257, 2258, 2259, 2260, 2261, 2262, 2263, 2775, 2264, 2265

Sydney $120 - delivery available for these postcodes: 2000, 2010, 2011, 2015, 2016, 2020, 2022, 2027, 2026, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2040, 2041, 2050, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070. 2071, 2072, 2073, 2074, 2076, 2077, 2204, 2216, 2217, 2218, 2219, 2224, 2225, 2226, 2228

2. Deliveries
Most orders are completed within 4-10 business days. We will endeavour to get your order to you as soon as possible.

Every Friday we will be delivering plants along this route to Sydney.

2. Click & Collect Orders
Most orders are completed within 4-10 business days, often sooner. We will endeavour to get your order to you as soon as possible. Click & collect customers will receive an email in the coming days confirming the available click & collect dates and times.

3. General

  • We recommend placing orders early to secure preferred delivery or collection dates.

  • Delivery times are subject to availability and may be affected by public holidays or unforeseen circumstances.

  • These terms apply to all online and Click & Collect orders.

  • All deliveries are zoned and charged accordingly.

Please reach out to our team if you have any questions around delivery or click & collect orders - support@theplantdepot.com.au